Enterprise EV Charging CRM Application

Welcome to EzyCharge CRM – The Complete Solution for EV Charging Operations


EzyCharge CRM is designed to streamline and optimize your electric vehicle (EV) charging operations.

Its helps to manage your Site Survey, Site Installation Readiness, Charger Commissioning, Manage After Sales for Complaint or Ticket Raise, Customer Satisfaction.

Contact sales

EzyCharge EV Charging CRM for e-Mobility Service Provider

CRM Solution - Easy to Operate

EzyCharge CRM is designed to streamline and optimize your post-installation customer support operations for electric vehicle (EV) charging networks. From managing installation schedules and commissioning processes to handling customer complaints, our CRM is the all-in-one platform for ensuring efficient and timely customer service. Whether you are a charging network operator, fleet manager, or service provider, EzyCharge CRM provides powerful tools to enhance customer satisfaction, improve operational efficiency, and boost profitability.

Complaint Ticketing & Issue Management

Ticket Creation & Assignment

Easily create and assign tickets for any customer complaints or operational issues with chargers. Automatically route tickets to the appropriate support team or technician based on the type of issue (hardware, software, or payment).

Site Survey Management

Survey Scheduling & Management

Schedule site surveys directly within the CRM, assigning tasks to field teams or third-party contractors. Customizable digital forms to capture data on-site, including charger placement, power availability, and infrastructure readiness.

Site Readiness and Installation

Installation Workflow Management

Installation Scheduling for plan and assign installation tasks to your team or partners, with notifications for upcoming work. Records all installation tasks are completed with detailed checklists covering hardware setup, power connection, and system testing.

Charger Commissioning

Commissioning & Application Integration Testing

Commissioning Process to guide technicians through the commissioning process, ensuring all settings, and tests are completed.Remote Charger Testing to perform remote diagnostics and functionality tests of the charger through the CRM to ensure it is operational before going live.

Why Choose EzyCharge CRM?

EzyCharge CRM is designed specifically to meet the needs of EV charging network operators, fleet managers, and charging service providers. We understand the unique challenges you face, and our platform is built to address those needs, helping you streamline operations and enhance service delivery.

We provide 24/7 customer support to assist with any technical issues or questions. Plus, with regular software updates, your platform will always be running the latest features, allowing you to stay competitive in a fast-evolving industry.

Increase Revenue: Boost profits by efficiently managing your charging network, reducing downtime, and optimizing energy consumption.

Site Survey Management

Installation Workflow Management

Commissioning & Testing

Complaint Ticketing & Issue Management

Site Survey & Installation Reports:

Complaint Resolution Analytics

Installer and Technician Performance

Benefits of EzyCharge CRM

The team at EzyCharge CRM and our platform are working behind the scenes to ensure seamless post-installation and customer support operations. Our services include:

Coordination of installation and commissioning processes

Management of service agreements and troubleshooting protocols

Processing billing, invoicing, and payments for business customers, service providers, and site operators.

Site Survey & Installation Reports, SLA Compliance Reports, Complaint Resolution Analytics.

comprehensive EV Charging CRM that covers site surveys, installation, commissioning, and complaint management (ticketing).